1.     All proposals and quotations are valid for a period of 30 days from the date stipulated on proposal or quotation and is linked to the Rand Dollar Exchange Rate for off-shore deliverables with a maximum standard deviation of 0.17, from exchange rate value taken on the date stipulated on the proposal or quotation in question, to the exchange rate value taken on the date stipulated on the invoice.

2.     Prices quoted exclude any incidental costs that may be incurred.  These costs will be for the account of the customer unless otherwise stipulated on the proposal or quotation.

3.     One working day equals 8 hours, Monday to Friday, 8 to 13h00 on Saturday

4.     Payment is strictly 30 days net from date of invoice.  Interest at the rate of 2.5% per month will be charged on overdue accounts.

5.     Payment made within 15 days will only be subjective to a 2.5% discount when clearly stipulated on the proposal, quotation or invoice in question.

6.     An official purchase order number must accompany acceptance of proposals or quotations.

7.     All Prices Exclude Vat @ 14%

8.     Traveling will be charged @ R4.50 per kilometre unless otherwise stipulated on the proposal or quotation in question.

9.    All travelling, accommodation and subsistence for the Customer’s account unless stipulated otherwise on the proposal or quotation in question.

10. Invoicing will be based on each deliverable stipulated as a milestone unless otherwise agreed upon in the contract.

11.  Tonesat reserve the right to invoice the client beforehand, or, before continuation of further work, on work performed, or, work still to be performed, if it has been identified that the client’s business may be in jeopardy, or funding a scarcity, and payments, or further payments potentially becoming constrained.

12.  Tonesat reserve the right to charge the client the total or a sub-total value of the contract should the work be constrained for a reason (reasons) beyond Tonesat’s control.

13.  Tonesat reserve the right to enter into a variation order, should the proposed or quoted value or times, exceed the limit, thus additional to the scope of work, or, additional to the quantity stipulated in the proposal or quotation. Tonesat will firstly warn the client of such a variation in writing, and if the client persists to continue, the variation will be charged to the clients account in accordance to the additional work performed, and/or, the additional quantity.

14.  Tonesat reserve the right to alter the scope of work planned to achieve the quoted deliverable, should the initial scope of work require any form of alteration to achieve completion and payment thereof.

15.  Tonesat will not be held responsible for any deliverables not being met, or, partially not being met, unless the client without reasonable doubt can prove that the deliverables, or part thereof was clearly specified in writing, and agreed upon, with signatory and initialling, by all parties involved in achieving, and/or, presenting, and/or, delivering the end result or a portion thereof. And the agreed upon document to be witnessed by 3^rd parties that are not directly associated to the contracted parties, or in favouritism thereof.

16.  Tonesat will not reimburse any work in the form of monies or times or products, unless it has been agreed upon in writing, and the agreed upon document to be witnessed by 3^rd parties that are not directly associated to the contracted parties, or in favouritism thereof, and, unless the expected re-reimbursed value is clearly defined, and initialled by all responsible parties. Responsible parties, meaning, stakeholders allocating the order and being responsible for payment, and, stakeholders executing the work, or delivery of products, in accordance to the proposals or quotations in question.

17.  Tonesat or the people placed on site, or people working with the deliverable, will not be held directly or indirectly responsible for damages caused by whatever means, unless, agreed upon in writing, and the agreed upon document to be witnessed by 3^rd parties that are not directly associated to the contracted parties, or in favouritism thereof.

18.  Tonesat, and all members of Tonesat, placed to work by Tonesat, will subject themselves to confidentiality, under Tonesat’s internal confidentiality policy. However, Tonesat, will not be held directly liable for any leakage of information, by whatever means should a Tonesat placed worker act differently. The client must take it upon themselves to individually enforce signatory of confidentiality agreements wherever applicable.

19. OPERATION SMART license rights are subject to one server per site. Where additional sites are required to access the licensed server, the client will be quoted separately unless stipulated otherwise in writing by the directors of Tonesat.