SOFTWARE PRODUCTS

  OPERATION SMART:

OPERATION SMART is a 100% customisable dynamic operational management application that hosts a very comprehensive CMMS (Computerised Maintenance Management System) module; a Project Administration module, a Human Resource Module, Document Management module, Vendor Management module, Stock Management module and a CRM (Customer Relationship Management) module.

The application is very user friendly and only takes a day or two of training to make use of the system. Training can run up to 2 weeks for the advanced (administrator) user however, to execute general maintenance and project administration, 2 days will be sufficient for most end-users.

The main menu is accompanied by dozens of sub-menus that are in table view with powerful filtering and searching features. Furthermore, a user may export tables to a variety of file types including email. The item/s that an end-user is searching for takes milliseconds and is accompanied with mass amounts of linked data if immediate information is required. This can save having to run reports when information is requested for general preview only.

As time moves on regardless of the implementation more and more information is accumulated. By following simple rules of data entry execution the system will become more and more automated with the amount of data that is auto populated. This means that in just a few months of operation, the user may only have to enter information into five or six fields and have over forty fields auto populated.

OTHER SPECIALISED SOFTWARE:

Application development of business management software. In many cases companies find themselves with software applications that are just missing a few features that would deliver a complete solution. However, such additions could be very costly and difficult to justify. That's where we at Tonesat can make a huge difference. With RDP (Rapid Development Products) we can give most companies exactly what they are looking for at a cost that is justifiable.

We also develop interfacing system for data integration between two or more systems. This can be interfacing applications between CMMS, Project and Production systems and transferring (and/or collecting) data to (or from) an ERP application etc. It may also include constructing a centralised reporting module where managers can run reports from several systems to one point of entry.

Web-development design and development from general web-application to very advanced.

PRODUCTS

PRODUCT SALES

Making use of our Planning Office and Methodology:

Due to the nature of our business we are from time to time asked to order products on a company's behalf whilst performing services. We have therefore taken upon several agencies and become resellers in products associated to facilities. Such products (but not limited to) are as follows:

• Lighting - external and internal. Includes energy saving lights.;
• Electrical Protection Equipment - Protecting your electrical assets will help increase their life-span and their performance. This is one of the best ways to get a good long-term R.O.I;
• Computer hardware and software;
• HVAC;
• Generators

If you find it difficult to use a variety of vendors to purchase products and at the same time keep tabs on the quality, with our call-centre and vendor management application we can help you by creating a one-purchase-point of entry. At the same time we evaluate each and every vendor by their quality of products and services. Our application has a scoring card that constantly monitors vendors. By doing this we will use the best vendors available with regards to price and quality. It furthermore places pressure on vendors to improve their service delivery.

PRODUCTS AND SERVICES

PRODUCT AND SERVICE MANAGEMENT

Making use of our Planning Office Methodology:

With reference to the above, there is also the service aspect of vendor management with reference to Electricians, Plumbers, HVAC Technicians, Building Maintenance etc. Why settle for less  when you can settle for the best. Many company's become complacent with who they use and in many cases it is understandable. It is difficult to register new vendors and at the same time you are not sure whether the services you expect or want from a new vendor is the service you will get. Furthermore, do you have in place a method (or the time) to monitor all the work that each and every vendor delivers? The saying "better the devil you know than you don't know" comes into play. We at Tonesat can change this for you by working towards identifying the best vendor available with regards to price, time and quality. Every service performed that is carried out is evaluated. This starts from the time that the work is requested right up until work and transactional completion.

What we can achieve is a win-win situation for everyone. This is achieved by informing vendors of their strengths and weakness in order for them to continuously improve and at the same token the client doesn't have to constantly monitor the work performed.

By investing in our service methodology you can also start to minimise facilities and maintenance outsourcing which as many company's have experienced, is sometimes better on paper than in reality.

FINANCIAL AND COMMITMENT

COSTING AND PRICING METHODOLOGY

By making use of our planning office for product and service offering we simply add on a small transactional fee that is percentage based. This usually starts at 7% per transaction and can be reduced to as little as 1% depending on the size of the order placed. However, we even go one step further by entering into reseller agreements in order to get products and services at a resale price. Wherever this is achieved the client could end up purchasing products and/or services at the same value or less with no added transactional fee. Is this better than just doing it your self? We truly believe so as our planning office constantly works at delivering the best products and services available. Our service centre (Planning Office) will also produce work orders per service carried out (scheduled and/or un-scheduled) that are correctly compiled for powerful and accurate reporting. We will reduce your administration capacity which will in turn reduce your administration cost. Before you know it you will be saving money using our service. Furthermore, as mentioned in the previous section you will not have to worry about spending too much on facilities or maintenance contracts. We will also make available inspectors of a reputable nature to perform on-site audits to review all products sold and services carried out at appropriate or requested intervals.

Please note: The order placement is limited to a minimum of R2,000 per order placed.

COMMITMENT

No contract whatsoever has to entered into, our service delivery will determine our clients commitment. We only ask our clients to please be patient at first, if we are not familiar with your surrounding area we have to learn the ropes, but we learn very quickly due to our many years in the industry. We will continuously strive to improve our service delivery until you get the best-of-the-best.