OPERATION SMART 2010

CMMS - COMPUTERISED MAINTENANCE MANAGEMENT SYSTEM

• Complete CMMS application that covers everything you could possibly want from a CMMS and a lot, lot more.
• Can work in a one-man company for general services and product sales to a macro organisation in order to achieve full facilities, asset and maintenance management. Very user friendly to operate at any level of the organisation.
• Up to 22 levels in the hierarchy making up to 3 different hierarchy types. Produce work orders at all 22 levels which is now all compiled into one register called the MSI Register. MSI stands for Maintainable Significant Item.

PIMS - PROJECT INFORMATION MANAGEMENT SYSTEM

• Complete Project Administration. Project document linking and managing with revision control. Feasibility studies, work group management, project office management and project resource management.
• Task, Activity and Resource Planning. Variation requests, competency reviews, project budgeting, contract/SLA management, transmittals and more.
• Project snagging, project meetings, project risk management, estimated times and cost reviews, actual to estimated comparative analysis.

DOCUMENT MANAGEMENT

• Document template management, document registration and linkage to all major registers.
• Document revision management and work flow management.
• Document folder configuration in accordance to ISO 10007.
• Document moving, copying, backing up and confidential setting.

HUMAN RESOURCE AND VENDOR MANAGEMENT

• High level Human Resource Management system with recruitment module.
• Complete vendor register and product/service documenting. Link all quotations, invoices or any other transaction to the vendor register (exists also in all other major registers).
• Complete resource and vendor efficiency management.

CRM - Customer Relationship Management

• Enter company names, site names and contact names - unlimited.
• Enter detailed information relating to each company, and/or site, and/or contact.
• Email directly from the contacts register.
• Link unlimited documents/transactions using either the paperclip feature or the Document Management module.
• Enter terms and conditions, quotation terms, invoice terms, web -sites, VAT values, VAT numbers, banking details, addresses, training attended, training certificates, training management and a lot more.
• Enter calls made to client and create projects and work orders at company and/or site level.
• Direct quoting and invoicing.

VENDOR MANAGEMENT

• Enter vendor company names, site names and contact names.
• As in the CRM vast amounts of information relating to the vendor can be captured.
• Detailed vendor offering capturing.
• Vendor evaluation from start of order to completion.
• Vendor procurement management.
• Vendor stock management such as preferred vendor entries and product codes.
• Quick spares receiving by linking to the purchase order items.
• Standard spares receiving when not linked to purchase order.
• Spare warranty entries as per vendor specifications.
• Spare return entries for rejected spares etc.

STOCK MANAGEMENT

• Multi store stock control.
• Complete stock module that you would expect from any main application.
• Preferred Vendor entries - also auto populated from Receiving screen if the vendor jointly with the product has not as yet been captured.
• Spares can be categorised and each category can insert labels and default entries for spare specifications.
• Create catalogue numbers from spare specifications.
• Insert charge out rates and/or cost to company rates. Issuing at charge out rate when applicable.
• Issue on previous, or most recent or average costs and quantities.
• Stock write off - unlimited per stock item.
• Stock image capturing, or, document links to the paperclip, or, document linking using the Document Manager.